What locations do you work in?

I cover Berkshire, Oxfordshire, Hampshire, and Surrey including Maidenhead, Windsor, Slough, Reading, Wokingham, Bracknell, Henley, Camberley, Ascot, Bagshot, Marlow, and High Wycombe.

If you live outside of this area and are still interested, please do not hesitate to contact me.

How will we work together?

Once you contact me, I will follow up to schedule an initial phone consultation. In the call, we will discuss the full scope of work and decided if we are the right fit for each other. If we decided we are a fit, we will book a session or series of sessions.

During our sessions, you and I will work alongside each other. I will be there to support you in your decision making process. It is my role to listen and help guide you through your decisions, which I understand can be difficult at times. We will begin by categorising all of your belongings in order to see what you truly have. We will then make decisions on what stays and what can be donated, recycled, or discarded. Once the decluttering process is done, I will implement an organisational system and any storage solutions where applicable. I will offer continual check-ins as we work and adjust my approach based on your feedback to ensure the work we are doing is comfortable for you and supportive in achieving your goals.

Following our session, we will schedule a check-in call to see how things are going and talk through any challenges or adjustments that may help you keep up with your newly organised space.

Are you insured?

Yes, with Westminster Insurance. I can happily provide a copy of my schedule on request.

How long will it take?

I will always work at your pace. The speed of the process will be determined by what you want to accomplish, how quickly you are able to make decisions as we go, and the work you are able to do between sessions. On average, one space can take between 3-6 hours depending on the amount of belongings and pace at which you are comfortable working.

What happens to the things I decide not to keep?

I will happily take any reusable items that can be donated and fit in my car to a local charity shop or appropriate location. Anything given for donation is non-returnable under any circumstances. I am unable to take rubbish or recycling.

Will you make me get rid of things?

I will never force you to get rid of things. I will support you through the decision making process to determine what, if anything, you no longer need. We will work together to ensure that what you keep is organised and easily accessible.

Do I have to be there when you come?

Yes, my role is to support you on your organisational journey. We will work closely together in each session to ensure we achieve your goals. Once we have completed the decluttering process, I am typically able to work without you in order to implement our organisational system and storage.

Do the people I live with have to be there when you come?

If the work we will be doing involves the belongings of others, they will need to be present for at least part of the session. I understand this is not always possible, so alternatively I would need to have a pre-session call with them to ensure we are aligned on decisions and strategy.

What if I have to cancel our session?

We require at least 48 hours’ notice for cancellations or rescheduling.

Cancellations made with less than 48 hours’ notice will incur a fee of 50% of the session rate.

No-shows or same-day cancellations are charged at 100% of the session fee.

What records will you keep about me?

I will keep your name, contact details, and information acquired in our intake call for a period of 5 years unless you request it be deleted sooner.

For my safety, my husband will have access to my personal calendar in order to see the name and contact details for each client. No one else will have access to your personal information at any time.

What is the best way for me to prepare ahead of our session?

You do not need to do any work ahead of our session. Our phone consultation will help both of us to align on goals and be prepared for the day of the session.

Will you take photos?

I will never take or share any photos of your space without your written consent.